Privacy Policy
# PRIVACY POLICY
**Last Updated: June 6, 2026**
Fix The Gaps ("Fix The Gaps", "FTG", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our software, access our services, or otherwise interact with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
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# Information We Collect
We may collect information that you voluntarily provide to us, including:
* Name
* Email address
* Phone number
* Business information
* Billing information
* Account credentials
* Marketing data submitted for analysis
* Customer support communications
We may also collect certain information automatically, including:
* IP address
* Browser type
* Device information
* Operating system
* Website usage data
* Referral source information
* Cookies and tracking data
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# How We Use Your Information
We may use your information to:
* Provide access to our software and services
* Analyze and improve platform performance
* Generate reports, recommendations, and growth roadmaps
* Process payments and subscriptions
* Provide customer support
* Communicate updates and service notifications
* Send marketing and promotional communications
* Detect fraud and security threats
* Comply with legal obligations
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# AI-Powered Analysis
Fix The Gaps utilizes artificial intelligence, automation, and data processing technologies to analyze marketing information and generate recommendations.
Information submitted through our platform may be processed by AI systems and third-party providers for the purpose of generating insights, recommendations, growth plans, and related outputs.
We do not guarantee the accuracy of AI-generated recommendations, and users remain responsible for business decisions made based on platform outputs.
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# Cookies & Tracking Technologies
We may use cookies, pixels, analytics tools, and similar technologies to:
* Improve website functionality
* Remember user preferences
* Analyze traffic and user behavior
* Measure marketing performance
* Personalize user experiences
You may disable cookies through your browser settings, though certain portions of the website may not function properly.
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# Analytics & Advertising
We may use third-party analytics and advertising services, including but not limited to:
* Google Analytics
* Google Ads
* Meta (Facebook) Advertising
* LinkedIn Advertising
* Microsoft Advertising
* Other analytics and marketing platforms
These services may collect information about your use of our website and services.
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# Payment Processing
Payments are processed through secure third-party payment providers.
We do not store full credit card numbers on our servers.
Payment processors may collect information necessary to process transactions in accordance with their own privacy policies.
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# Email Communications
When you provide your email address, you may receive:
* Account notifications
* Billing notifications
* Product updates
* Educational content
* Marketing communications
You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.
Service-related communications may still be sent when necessary.
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# Information Sharing
We do not sell your personal information.
We may share information with:
* Service providers
* Payment processors
* Analytics providers
* Marketing platforms
* Hosting providers
* Legal authorities when required by law
Information is shared only as necessary to provide and improve our services.
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# Data Retention
We retain information for as long as reasonably necessary to:
* Provide services
* Fulfill contractual obligations
* Resolve disputes
* Comply with legal requirements
* Improve our platform
We may retain anonymized data indefinitely for research, reporting, and platform improvement purposes.
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# Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information.
However, no system can guarantee absolute security.
You acknowledge that information transmitted over the internet is done at your own risk.
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# Your Privacy Rights
Depending on your location, you may have the right to:
* Access your personal information
* Correct inaccurate information
* Request deletion of information
* Restrict certain processing activities
* Object to marketing communications
* Request a copy of your data
To exercise these rights, contact us using the information below.
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# California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and other applicable privacy laws.
We do not sell personal information.
California residents may request information regarding the categories of personal information collected and how it is used.
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# International Users
If you access our website from outside the United States, you understand that your information may be transferred to and processed within the United States.
By using our services, you consent to such transfers.
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# Children's Privacy
Our services are not directed toward individuals under 18 years of age.
We do not knowingly collect personal information from children.
If we become aware that information from a child has been collected, we will take reasonable steps to delete it.
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# Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.
We encourage you to review their privacy policies before providing information.
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# Changes To This Privacy Policy
We may update this Privacy Policy periodically.
Changes become effective when posted on this page.
Your continued use of the website or services constitutes acceptance of the revised Privacy Policy.
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# Contact Information
Fix The Gaps
Website: https://www.fixthegaps.com
Email: [support@fixthegaps.com](mailto:support@fixthegaps.com)
If you have any questions regarding this Privacy Policy or our privacy practices, please contact us at [support@fixthegaps.com](mailto:support@fixthegaps.com).