Terms and Conditions
# TERMS & CONDITIONS
**Last Updated: June 6, 2026**
THESE TERMS AND CONDITIONS (THE “TERMS”) ARE A LEGAL AGREEMENT BETWEEN YOU AND FIX THE GAPS ("FIX THE GAPS", "FTG", "WE", "OUR", OR "US").
These Terms govern your use of the website located at:
**https://www.fixthegaps.com**
as well as any associated websites, applications, software, services, content, reports, assessments, AI-powered recommendations, growth plans, and related offerings (collectively, the "Services").
By accessing or using the Site or Services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Site or Services.
---
# Changes To These Terms
Fix The Gaps reserves the right to modify, update, or replace these Terms at any time.
Updated Terms will be posted on this page and become effective immediately upon posting.
Your continued use of the Site or Services after any changes are posted constitutes your acceptance of those changes.
If you do not agree with the revised Terms, you must discontinue use of the Site and Services.
---
# General Use
By using the Site and Services, you represent and warrant that:
* You are at least 18 years old.
* You have the legal authority to enter into this agreement.
* You will comply with all applicable laws and regulations.
If you are under 18 years of age, you may not use the Site or Services.
---
# Intellectual Property
Fix The Gaps owns or licenses all content, software, branding, reports, graphics, logos, images, videos, text, recommendations, AI outputs, roadmaps, assessments, systems, and other materials available through the Site ("Materials").
Subject to your compliance with these Terms, Fix The Gaps grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for your personal or internal business use.
You may not:
* Copy
* Reproduce
* Modify
* Republish
* Distribute
* Reverse engineer
* Sell
* License
* Create derivative works from
any portion of the Site, Services, or Materials without prior written consent.
Any unauthorized use immediately terminates your license.
---
# User Accounts
Certain features require registration.
By creating an account, you agree to:
* Provide accurate information
* Keep your information current
* Maintain the confidentiality of your login credentials
* Accept responsibility for all activity under your account
We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.
---
# Subscriptions
Certain Services may require a paid subscription.
Subscriptions are:
* Personal
* Non-transferable
* Revocable
Your subscription grants access only to the specific features included in your selected plan.
---
# Subscription Renewals
Unless otherwise stated, subscriptions automatically renew on their renewal date.
By subscribing, you authorize Fix The Gaps and its payment processors to charge your payment method for recurring subscription fees.
You may cancel at any time by contacting:
**[support@fixthegaps.com](mailto:support@fixthegaps.com)**
Cancellation will prevent future billing but will not entitle you to a refund for payments already made.
Access remains active until the end of the current billing period.
---
# Payment & Purchases
You agree to pay all fees associated with your account and use of the Services.
We reserve the right to:
* Refuse any order
* Cancel any order
* Suspend services for non-payment
* Modify pricing at any time
All prices are listed in U.S. Dollars unless otherwise specified.
You are responsible for any applicable taxes.
---
# Refund Policy
ALL PURCHASES OF SUBSCRIPTIONS, SOFTWARE ACCESS, DIGITAL PRODUCTS, SERVICES, ASSESSMENTS, ROADMAPS, REPORTS, AND OTHER PRODUCTS OFFERED BY FIX THE GAPS ARE FINAL AND NON-REFUNDABLE UNLESS OTHERWISE EXPRESSLY STATED ON THE APPLICABLE SALES PAGE OR REQUIRED BY LAW.
If a refund policy is specifically stated for a product, that policy will govern that purchase.
We reserve the right to deny refund requests where abuse, fraud, excessive refund activity, or misuse of Services is suspected.
---
# Cancellations
You may cancel your subscription at any time.
Cancellation does not entitle you to any refund of fees previously paid.
You will retain access through the end of your current billing period.
---
# AI Recommendations Disclaimer
Fix The Gaps utilizes artificial intelligence, automation, analytics, and proprietary systems to provide recommendations, assessments, forecasts, growth opportunities, strategic suggestions, and marketing insights.
These outputs are provided for informational purposes only.
You acknowledge and agree that:
* AI-generated recommendations may contain inaccuracies.
* Business decisions remain your responsibility.
* Recommendations are not legal, financial, tax, accounting, or investment advice.
* Fix The Gaps does not guarantee any specific business outcome.
You assume all responsibility for actions taken based on information provided through the Services.
---
# No Guarantees
While our Services are designed to help identify opportunities and growth potential, Fix The Gaps makes no guarantees regarding:
* Revenue increases
* Lead generation
* Customer acquisition
* Marketing performance
* Search engine rankings
* Advertising results
* Business growth
* Return on investment
Results vary based on many factors beyond our control.
---
# Discontinued Services
Fix The Gaps reserves the right to discontinue any Service, feature, integration, software component, hosting environment, or support offering at any time.
When reasonably possible, we will provide notice prior to discontinuation.
We are not liable for losses resulting from discontinued features or Services.
---
# Prohibited Conduct
You agree not to:
* Violate any laws
* Attempt unauthorized access
* Interfere with platform operations
* Upload malicious code
* Share account credentials
* Scrape or copy platform data
* Reverse engineer the software
* Use the Services for unlawful purposes
Violation may result in immediate termination without refund.
---
# Third-Party Services
The Services may integrate with third-party software, APIs, platforms, websites, or providers.
Fix The Gaps is not responsible for:
* Third-party content
* Third-party services
* Third-party outages
* Third-party privacy practices
* Third-party data handling
Your use of third-party services is governed by their respective terms.
---
# Electronic Communications
By using the Site or Services, you consent to receive communications electronically, including:
* Service notices
* Billing notifications
* Product updates
* Promotional communications
* Legal notices
You agree that electronic communications satisfy any legal requirement that such communications be in writing.
---
# Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, FIX THE GAPS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE OR SERVICES.
OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO FIX THE GAPS DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
---
# Disclaimer of Warranties
THE SITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."
FIX THE GAPS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.
WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
---
# Indemnification
You agree to defend, indemnify, and hold harmless Fix The Gaps and its owners, officers, employees, contractors, affiliates, licensors, and partners from any claims, damages, losses, liabilities, costs, and expenses arising from:
* Your use of the Services
* Your violation of these Terms
* Your violation of any law or third-party rights
---
# Termination
We may suspend or terminate your access to the Site or Services at any time and for any reason, including violation of these Terms.
Termination does not affect any obligations accrued prior to termination.
---
# Governing Law
These Terms shall be governed by and construed under the laws of the State of New Hampshire, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located within New Hampshire.
---
# Privacy Policy
Your use of the Services is also governed by our Privacy Policy.
By using the Site or Services, you consent to the collection and use of information as described in the Privacy Policy.
---
# Contact Information
Fix The Gaps
Website: https://www.fixthegaps.com
Email: [support@fixthegaps.com](mailto:support@fixthegaps.com)
By accessing or using the Site or Services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.